Robotic Process Automation (RPA) is a technology that allows organizations to automate repetitive, routine, and manual tasks that are typically performed by humans. It uses software robots (also known as “bots”) to execute these tasks, which can include things like data entry, processing transactions, and interacting with various digital systems. The goal of RPA is to improve efficiency, accuracy, and speed, while reducing costs and freeing up employees to focus on more value-adding activities.

RPA can be used across a wide range of industries and business functions, including finance, human resources, customer service, and supply chain management. The technology operates by mimicking human actions, such as clicking buttons and typing on a keyboard, to interact with existing software and systems, allowing organizations to automate processes without having to make changes to the underlying technology.

RPA has seen significant growth in recent years, as organizations look for ways to streamline their operations and improve productivity. The technology is expected to continue to evolve and expand, as advances in artificial intelligence (AI) and machine learning (ML) are integrated into RPA solutions.